Tuesday, May 13

Two new videos on negotiation

1. Negotiation & The Art of War Strategies by Osama El-Kadi, who specialises in applying Sun Tzu Art of War strategies in advanced strategic negotiation training.

It's a bit sales'ee but see what you think.

Watch the video here


2. Comparing American and Chinese Negotiation Styles by Terry Hird, UC Berkeley, Founder of Negotiation-International.

Terry has over 25 years of international business and negotiation under his belt. Terry's work as a business owner, consultant and educator has brought him into contact with top business, organizations and learning institutions around the world.

Watch the video here

Related:
Practical guides to negotiating in China

Monday, May 12

Delegates at AAA Annual Meeting use electronic voting to express their views on mediator competency certification

Washington DC, May 9th 2008 - Participants at the American Arbitration Association's 2008 Annual Meeting spent two hours focusing on mediator competency certification.

Presentations by Wolf Von Kumberg of Northrop Grumman Corporation, Nancy Lesser of PAX ADR LLC, Christopher Honeyman of Convenor Conflict Management and Michael Leathes of IMI were followed by a discussion.

Then 12 questions, with a selection of multi-choice answers, were posed to the delegates who used individual electronic keypads to register their opinions on the subject in secret ballot format. To view, scroll down this document;



AAA Voting Results May 08 - Get more documents

To see Michael Leathes' presentation click here

To see Wolf Von Kumberg's' presentation click here

To see Chris Honeyman's presentation click here

Saturday, May 10

What UK Mediators Charge

In a kiss and tell article in the latest issue of The Mediator Magazine all is revealed about UK mediators' charge out rates in The Price is Wrong

"... Setting charge-out rates for mediators is a complicated and sensitive issue. In the UK the market is so oversupplied that if the number of commercial cases available were distributed evenly among accredited mediators, no mediator would be handling more than one a year. Under such market conditions, pricing is emotive, and competition sharp....

The results, with a few exceptions, demonstrate just how insecure the profession is at present. The underlying sentiment behind offering reduced rates for ‘convincing sob stories’, not charging for hours over the quoted-for eight or 10-hour thresholds, and not billing for too much preparation time is that mediators should be grateful for the work at any price. Among those mediators who did not want their rates published, a common sentiment was that clients immediately identify them as too expensive. Others still don’t have quoted rates and pitch for each job on the basis of what they think might get them the work...

Until the market can identify with certainty who the top mediators are and those mediators limit themselves to the top cases and charge properly for them, mediation is doomed to a future of weakness and desperation" [read more]

Friday, May 9

Spying on Big Law

My view? We ignore what's happening within our client base at our peril - so law firms are fair game - we mediators need to spy.

Take a look at this crystal gazing trends in corporate law - posted over at Harvard Law School's Corporate Governance Blog.

View the February webcast of Professor John C. Coates IV delivering his inaugural lecture “On Being a Corporate Lawyer” on his appointment as the John F. Cogan, Jr. Professor of Law and Economics - discover what changes are on the way...


Diversity in the conflict resolution business

Bob Creo, a Pittsburgh attorney-neutral, has just completed a one-year mentor fellowship he designed and funded.

He is now readying a diversity plan he hopes will be replicated by conflict resolution practitioners coast to coast.

The goal, says Bob, "is to provide access to ADR experience to younger attorneys stymied by provider panels that require stiff training and calendar minimums".

Read the full CPR Alternatives article here


Wednesday, May 7

Dinner with a theorist?

Back in 2006 11 dinners were arranged at 11 of Boston's finest restaurants by the organizers of the Environmental and Public Policy section meeting of the Association of Conflict Resolution.

At each of these dinners two worlds, one inhabiting lofty towers all across America and the other more comfortable with the dank smell of the practice coal-face, collided over appetizers and mains (and pudding for the adventurous) as they engaged in some novel ADR theory/practice dialogues.

What was discussed at those 11 dinners has only now come to light - safe to do so with the passing of time and the cooling of heads.

All is revealed in Noah and Lawrence Susskind's description of the experiment last month in the Negotiation Journal; Connecting Theory and Practice, Volume 24, Issue 2, April 2008 (no link/subscription needed).

"The work of the theorists who participated in these meetings has a direct bearing on practice, and the work of these practitioners has much to say back. These theorists challenge conventional wisdom to improve praxis. They coin and popularize labels for patterns and phenomena to make them easier to recognize and work with or around..."

While Susskind's article remains not-for-your-eyes behind its pay-wall, what we do know is that a team of mysterious rapporteurs fanned out over Boston that balmy June night, tasked with preparing summaries of the conversation between theorists and academics at each dinner.

Here are my picks - some are better than others;

Robert Bordone
In a dinner session at the Portuguese bistro, Atasca, with Robert Bordone, (Harvard Law School Professor and Deputy Director of the Harvard Negotiation Research Project) dinner guests were treated to an evening of great food and stimulating conversation on the principles of dispute resolution system design and the building of new institutions to facilitate democratic exchange. At the conclusion of appetizers, Professor Bordone put forth a handful of questions.... read more

Robert Baruch Bush
Presiding over a kosher dinner, Baruch Bush discussed his theory of transformative mediation... Bush claimed that consistently holding up to disputants an accurate “mirror” of their comments is often enough to induce a resolution to their dispute, but this resolution is only tangential to what Bush sees as the ultimate goal of transformative mediation... read more

John Folk-Williams
Even subtle shifts in the power balances around a collaborative table can undermine the ability of a group to reach consensus on public policy. Often, though, the real sources of power are players, events, constituencies or conditions that are not at the table, no matter how carefully the process has been structured. How do we deal with the very real impacts of these distant forces?... read more

Robert McKersie
Our dinner discussion tried to bridge the gap between conflict resolution techniques and interrogation practices. Interrogation practices have appeared frequently in the media recently, especially relating to the activities of US forces at Guantánamo Bay... read more

Bruce Patton

Bruce Patton, co-author of Getting to Yes and Difficult Conversations, and TITLE Project on Negotiation at Harvard University, hosted a lively dinner discussion that contemplated what skills, resources and models could reimagine the U.S. Congress as a more creative and effective negotiation and problem-solving entity. The table drew upon their diverse conflict resolution experience, offering examples, witty observations and actively wrestling with how to push the boundaries of public dispute resolution... read more

Michael Wheeler
Please think of two things that you do differently today, compared to when you first began to mediate. What specifically prompted your new approach or technique? Is what you've discovered only learnable through experience, or could some of it be taught to students and beginning professionals?... read more

Links to all 11 dinner summaries
here

Tuesday, May 6

Mediator as juror

Massachusetts mediator Patrick Field got called up for jury service at the Middlesex County Superior Court in January.

'As a mediator and citizen, I asked myself: how could two professionals - not to mention the judicial system - let a case of so little cash value wind its way all the way to a jury trial at such great legal expense? Frankly I felt like the parties were wasting the Court’s time, the jurors’ time, and my tax dollars... Yet the case reminded me why mediators have such an important, but difficult, job in supporting justice, civil society and social capital. Many parties simply cannot find a way out of escalating conflict and assume that justice can only be served in the courts'.

He learned that;

Justice is not divined; it is negotiated
Justice is blind
Juries deliver verdicts, not necessarily justice

Read more at Mediator as Juror: A Day in Middlesex County Superior Court

Monday, May 5

Construction Defect Mediation

Via The New Jersey Law Blog an article in the NJLJ titled The Importance of Insurance Coverage in Mediating Complex Construction Claims (seems slow to load, so give it time)

And separately, news of a book out this month from well known UK mediator David Richbell (who's website describes him as "possibly the nicest person in mediation"... hmmm, taken marketing advice on that David?)

David's book Mediation of Construction Disputes is not yet available at Amazon but Barnes & Noble have it here for $99 and there's a full list of contents under the 'features' tab.


Sunday, May 4

OMG, you guys would tell me if I'm becoming too preachy, right?

A message from mediator and annual cyberweek hero, John DeBruyn of Denver, about yesterday's ABA post, was sitting in my email this morning;

"...Having presided over the decline and fall of a once very active email lawyer discussion group Network-Lawyers, I have a theory.... which leads me to pin the decline and fall of many great online email and web based discussion groups, like Dispute-Res for example, on the advent of Google and the rise of blogs ....I am going to read this over the weekend and pick some ideas and share them to see if we can spawn a few online discussion threads at http://groups.yahoo.com/group/ArbitratorsAndMediators

Thanks so much Geoff for sharing so much and so often with us from your pulpit
.

I will be back with an idea or two for further discussion"

Thanks John.

And folks, as Diane Levin says; be a joiner. Don't leave it to a few of us to make all the noise - we won't do this forever.

So join the online discussion at; http://groups.yahoo.com/group/ArbitratorsAndMediators


For more detail visit; Want to join an international listserve of arbitrators, mediators and peacemakers?



Saturday, May 3

10 Great Papers from ABA's Seattle Conference

Congratulations to ABA's Dispute Resolution Section for getting its Seattle Spring Conference papers held in April online so soon (including PowerPoint presentations, handouts and papers from most sessions).

Here are my picks (for a full set of papers and links go here);


1. Breaking the Rules: The Truth About Consequences
This session will present examples of mediators choosing (or being driven to) break commonly understood rules of good mediation practice and examine the consequences. Whether disastrous, unexpectedly positive, or more ambiguous, how do these consequences square with the theory of mediation practice? Examples used will be based upon an informal survey of practicing mediators.
Power Point Presentation

2. ADR in Health Law: A Primer on the Parties; Issues; Relationships; and ADR Perspectives

The use of alternative dispute resolution in the business of healthcare is growing exponentially. This panel of seasoned healthcare attorneys, clients and neutrals will explore the myriad relationships among healthcare sectors. Presenters will examine the repetitive potential conflicts that arise in those relationships and explore potential dispute resolution applications in healthcare delivery systems.
Managed Care Litigation Developments, Legal and Practical Considerations for Health Plans and Providers
Identification of Healthcare Players, Contracts and ADR Issues
Scenarios for Multiparty Healthcare ADR

3. Using Judges As Neutrals
This session will provide an overview of the Judicial Settlement Conference Program in Virginia which successfully uses retired Circuit Court Judges to provide mediation styled settlement services in court-referred cases. The session will also discuss ethics issues related to judges serving in the role of mediator.
Risk of Coercion Too Great
Justice System Journal - Virginia's Judicial Settlement Conference Program

4. Upsizing: How to Build and Operate an Increasingly Profitable and Sustainable ADR Practice
You've started your ADR practice and you've got a few cases, but how do you make ADR a profitable, full-time career? Join a full-time mediator and a law firm management consultant to learn how to transition from entrepreneurial startup to a mature ADR business and start making real money.
Upsizing Program

5. When You're Not in Kansas Anymore: Creating A New Model for Cross Cultural Mediation

In this advanced skills session, theory and practice are melded to demonstrate how mediators transform process and develop elicitive and improvisational methods to successfully handle cultural context, communication crosstalk, preconception of the other, face-saving maneuvers, and other challenges presented when mediating within a multicultural and diverse environment.
Creating a New Model for Cross-cultural Mediation

6. Can't They Just Say They're Sorry? The Intricacies of Giving and Receiving Apologies in Mediation

Numerous studies have shown the value of the apologies in negotiation -- both from a healing perspective as well as their impact on monetary settlements. However, an ineffective or insincere apology can backfire and harm the relationship and the negotiation. In addition, culture and gender can impact the timing and manner in which an apology is effectively given and received. This highly interactive session will focus on different types of apology, their purpose, delivery and impact, and whether the mediator should play a role in encouraging an apology.
Outline Apology Workshop

7. Hobbling Through the Three-Legged World of Insurance Mediation: How to Get More Third-Party Liability Cases Settled

Cases involving third-party liability insurance provide tricky challenges for mediators. People behave in the most unpredictable ways! Plaintiffs plead curious claims to trigger coverage, then pull their punches to avoid blowing that coverage. Policyholders deny wrongdoing, then beg carriers to dig them out of deep trouble. Carriers deny responsibility, then sometimes shell out big bucks. How is a mediator to make sense of all this and juggle all the balls in the air? In this session, experienced practitioners tell what makes disputants tick and give valuable tips on how to help them solve their problems.
Courageous Carriers Meaningful Mediations
Insurance Bad Faith and Mediation Confidentiality
Insurance Coverage Litigation

8. Lawyers as Problem Solvers: The Aurora Bridge Bus Tragedy: Caring for People, Taking Care of the County Funds

In November 1998 a deranged passenger boarded a King County Metro Transit bus, shot the driver then himself. The moving bus crossed the centerline and crashed through the Aurora Bridge railing, plunging nearly 50 feet to the ground below. The bus carried thirty-three passengers, ages 13 to 76, from all walks of life. Injuries included fatalities, limb amputations, severe bone fractures, closed head injuries, and serious internal injuries. King County provided immediate medical help and ongoing assistance for survivors. With our clients' permission, the presenters will share this compelling case study involving successful strategies used to mediate humane and responsible settlements.
The Aurora Bridge Bus Tragedy

9. Negotiating By The Numbers

This session is an introduction to Making Money Talk: How to Mediate Insured Claims and Other Monetary Disputes published by the ABA last year. The book describes the recurring problems of position-based bargaining in the negotiation and mediation of insured claims and provides a model for resolving those claims in a way that is facilitative, client-centered, process-oriented and communication focused. As an introduction, the session focuses on identifying the characteristics of money disputes that lead to premature impasse and on outlining a model of the mediation process that is effective in facilitating positional bargaining.
The Language of Numbers
The Rear Ender Facts
Mediating the Settlement of Insured Claims and Other Monetary Disputes - Chapter

10. Beyond Orthodoxy: The Adaptive Mediator in a Perpetually Changing Marketplace of Clients, Needs, Wants, Hopes and Fears
The conventional wisdom of the last 25 years has turned mediation into a set of narrow, technical activities. More worrisome, there are a growing number of "schools" of mediation, some them cult-like, and each with their own set of orthodoxies. This session will explore the deeper, underlying master patterns of assisted negotiation and how to draw the best from all of them into your practice.
Outline
Guerilla Mediation
Protean Negotiation
Wonks Shamans Warriors Dealmakers

10. Good Lawyers Should Be Good Psychologists: Insights for Interviewing and Counseling Clients

The most effective attorneys are not only great legal analysts but also great with people. Whether an attorney is dealing with her own clients, opposing clients, opposing counsel, judges, jurors, witnesses, or ADR neutrals, effective lawyering requires an excellent understanding of how people perceive, think, learn, remember, and communicate. Yet, law school focuses almost exclusively on legal analysis, and lawyers typically improve their people skills (if at all) only through sometimes painful on-the-job training. Drawing extensively from psychological research this session will offer key insights for how law students and lawyers can improve their interviewing and counseling skills.
Good Lawyers Should be Good Psychologists

10. Dispute Resolution Tools to Address Conflict Between "High Stakes" Employees

Over the past several years, personnel issues have increased in number and complexity. Many of the most challenging and politically delicate personnel problems have involved disputes between administrator/managers and their supervisors (such as the VP or CEO), the CEO and board chair, or director vs. director. These disputes typically have a significant, detrimental impact on an organization's day-to-day operations and achievement of organizational goals, especially when those responsible to identify and remedy the issue/conflict are either unwilling or unable to do so because: (1) they do not have the political will or organizational support;(2) they do not have the skill or desire to intervene; or (3) they are fearful of the information (often confidential) that has been available to those they supervise, and how that information may be used. This session will focus not only on supervisory best practices to prevent disputes (and litigation), but also on the dispute resolution tools available to effectively address and resolve such disputes.
Tools to Address Conflict Between High Stakes Employees

Thursday, May 1

When families lose a loved one, do they want the cash or the courthouse?

It's the first time I've become emotional reading a research paper, but an article by USC academic Gillian Hadfield got to me. Sad movies sometimes do that too, but I'm usually safe around law school publications.

Maybe it was because of a mediation, only just completed, involving a young and troubled life taken. It's still raw and I just wasn't qualified to be the straw those barely functioning parents grabbed hold of.

So, don't say you haven't been warned - choose a rainy Sunday evening to settle in and read Gillian's 65 page
Framing the Choice between Cash and Courthouse: Experiences with the 9/11 Victim Compensation Fund.

Sure, it contains the usual research speak, you know - 'groups, sub-groups, narrative evidence' and stuff but there's a thousand human stories sitting behind all of that and, if you have been mediating for a while, you'll have come across them before - good people faced with making a money claim for an uncompensatable death and an uncompensatable emptiness.

But before you curl up in your favourite chair, watch this video (click anywhere inside the box);


In it the Special Master of the September 11th Victim Compensation Fund, Ken Feinberg, explains how he saw his task - that's important because I want you to reflect on how judges and lawyers see these things - a question of families 'comparing values, payout times and probabilities; choosing between the sure thing of a Federal fund and the lottery ticket of a day in court'.

Or is it something else?

Yeah, sure, the video and paper are full of stats - an incredible 98% of eligible claimants applying, only a handful suing - and that the Fund calculates the money by assessing;

economic loss (what would the victim have earned?)
+ non economic loss (how much suffering?)
- any insurance etc
= average death payout of $1.8m

And when an abstract of Hadfield's paper was circulated last week on an ADR list serve, one mediator's response was;

"... in a quick read, it seems Prof Hadfield is making a case for the filing of lawsuits as being a democratic and patriotic act, while mediation being somehow almost dishonorable, or robbing "the people" of an opportunity to engage in a civil and civic discourse. Not exactly what they taught me at Pepperdine...."

But I don't think that's really fair, the thesis is more complex than that... the research question was simple "How did people who had suffered an injury or lost a family member think about the choice between collecting money from the VCF and pursuing civil litigation?" and what Prof Hadfield found is that;

"The decision to go with the Fund was clearly for many a negative one, driven by a capitulation to reality and brute facts. For some, particularly women with children, the poor and the injured,reality was dominated by immediate financial need... it involved not an easy trade off between a guaranteed dollar payment and a gamble on a ‘pot of gold,’ but a deeply troubling trade off between money and a host of non‐monetary values that respondents thought they might obtain from litigation. These values included information from otherwise inaccessible sources the decision makers who determined airline and World Trade Center fire safety procedures, for example), accountability in the sense of public judgment about whether those on whom victims depended for their safety did their jobs, and responsive policy change—making sure that lessons were learned and heeded in the future...".

See what you think of it all - then come back here and post a comment - I know that the paper will help me respond more intelligently to parties when they anguish over 'valuing' a life, a hurt, a disappointment, a vacuum, an injury...

Wednesday, April 30

Law:Alltop

Alltop imports stories from all sorts of top blogs and collects the headlines of the five most recent stories into topics like food, small business, extreme sports etc.

When you place the cursor over a headline, part of the post is displayed so that you can decide if you’d like to read it. To read the story, click on its title. To go to the home page of the site, click on its domain name.


Now Alltop is getting down to business with Law:Alltop starting with a cross-section of blogs from the ABA Top 100 and soon, hopefully, mediation related blogs.

It's a great way to read 30 of the best of the best on one page.

Conflict Coaching Podcast

Australian trainers, Julie Walker and Lynora Brooke, talked recently with LEADR's, Fiona Hollier about integrating conflict coaching into ADR practice.

Listen here

Tuesday, April 29

Of War and Negotiation

Robert Benjamin has now completed three parts of his Of War and Negotiation series.

I posted on part one here.

Go here for parts two and three

Next Part 4; From the Peloponnesian War to the War in Iraq: Why Hawks Win.

Well I couldn't admit to knowing all seven, could I?

Message From: Geoff Sharp
To: Victoria Pynchon, Mediator LA
Sent: Monday 28 April, 7.30am
Subject: Got 2 for me?

Vickie,

I'm doing a post on 'Seven Habits of Highly Useless Mediators' and I'm two short.

What would be at the top of your list?

From: Victoria Pynchon
To: Geoff Sharp
Subject: Got 2 for me?

1. shuttles numbers back and forth without a rationale

2. says trial is uncertain and expensive

3. gives an evaluation before the parties ask for it

4. tries to muscle the weaker party into giving up more than it should

5. tells both sides good news they each want to hear

6. gives up when the parties reach impasse

more?

Victoria Pynchon, Esq.

From: Geoff Sharp
To: Victoria Pynchon
Subject:Got 2 for me?

Hey, I do all those at least twice each mediation!

Great, I will credit you.

G


From: Victoria Pynchon
To: Geoff Sharp
Subject:Got 2 for me?

You DO NOT!



For more go read Vickie's priceless blog

Monday, April 28

Guest post by psychiatrist Dr Mark Lauderdale

I have been corresponding with Canadian psychiatrist Dr Mark Lauderdale after being impressed by some of his writing on the Web.

As a result Mark has kindly agreed to post on a topic that frustrates the heck out of many mediators - glass half empty parties. Without knowing much, I suspect, about
transformative mediation or mediation aikido, Mark demonstrates once again the crossover between the our field and the behavioural sciences...



How To Deal With Negative People

Have you ever tried to work with difficult people who complain about everything?

And if you tried to give them a helpful suggestion for their problem, they just shot it down with a million reasons why it wouldn't work? Or, perhaps they simply negated your idea by flatly stating, "I tried that."

How can you succeed with negative people like this?

I worked with a single mother who complained loudly and bitterly about her 9-year-old daughter. It's true that her daughter was a handful, but her mother was decidedly more interested in reporting how bad things were than finding a solution.

She repeatedly fumed in helpless exasperation, "I can't handle her. She won't listen!" Furthermore, the idea of sending her daughter back to live with her father again was "totally unacceptable" and having her live in foster care was simply "unthinkable".

Now, at this point it's easy to get frustrated… but if you do, you'll simply join the ranks of all those people who "didn't understand" and "didn't help" and the complainer has even MORE to complain about.

When I'm dealing with people I recognize that I can't change some one's fundamental personality. Someone who has had years of practice being negative and being a victim of life is not going to give this up in a few short encounters with me – in the same way that you can't stop a river by wading in and trying to prevent it from flowing.

Therefore, I went WITH the flow and listened to her litany of complaints. I became very interested in hearing about ALL of the problems with her daughter's behavior. I empathized, but instead of giving her suggestions right away I asked her to describe, in detail, what she had been doing in reaction to this behavior.

She said that her daughter repeatedly ignored her when she was asked to do things… or she would outright refuse. The mother explained how she would become angry and frustrated and just give up. She agreed that this approach wasn't working.

At this point it would have been easy for me to give a solution, but I persisted, "If you keep on dealing with things this way over the next few months or YEARS, how do you think things are going to turn out?"

I had just given her MORE TO COMPLAIN ABOUT than she had ever really wanted… and she developed a painful expression on her face as she envisioned that terribly unhappy future.

NOW… I allowed her to escape from the uncomfortable situation that her complaining had created by asking the key question, "So, how would you like things to be instead?"

Now, she was motivated. Her desire to think of a positive goal had temporarily outweighed her usual desire to seek sympathy.

She described the well-behaved child she would like to have and, with further inquiry, described the kind of positive and effective parent she would like to become.

I asked her if she would like my help to do that… and she said yes.

Within a matter of minutes she had moved from her position of being stuck in a pattern of complaining about her awful state of affairs to someone with a vision of a positive future who was entering into a working agreement to change things.

I have used this approach successfully to establish working relationships for many types of difficult people and problems.



Mark Lauderdale MD FRCPC is a psychiatrist and author of "Secrets of Dealing with Difficult People", which provides expert ideas, insights and tools for dealing with all types of difficult people confidently and effectively.

Friday, April 25

MTI is on a membership drive

MTI's (Mediation Works) new community blog signals an attempt to increase its profile via a 'New Interactive Online MTI Community'.

Listen to the community administrator, Wayne Messick, explaining MTI's plans for the Community on yesterday's 200 strong conference call here.

Breaking news: Europe gets it sorted

Brussels, 24 April 2008, the European Parliament formally approved the European Council’s common position on the new Mediation Directive.

The purpose of the Directive is to facilitate access to dispute resolution and to promote the amicable settlement of disputes by encouraging the use of mediation and by ensuring a sound relationship between mediation and judicial proceedings.


> The Directive obliges Member States to encourage the training of mediators and the development of, and adherence to, voluntary codes of conducts and other effective quality control mechanisms concerning the provision of mediation services.

> The Directive gives every judge in the Community, at any stage of the procedure, the right to suggest that the parties attend an information meeting on mediation and, if he deems it to be appropriate, to invite the parties to have recourse to mediation.

>The Directive enables parties to give an agreement concluded following mediation a status similar to that of a judgment by rendering it enforceable. This can be achieved, for example, by way of judicial approval or notarial certification, thereby allowing such agreements to be enforceable in the Member States under existing Community rules.

>The Directive ensures that mediation takes place in an atmosphere of confidentiality and that information given or submissions made by any party during mediation cannot be used against that party in subsequent judicial proceedings if the mediation fails. This provision is essential to give parties confidence in, and to encourage them to make use of, mediation. To this end, the Directive provides that the mediator cannot be compelled to give evidence about what took place during mediation in subsequent judicial proceedings between the parties.

>The provision of the Directive on periods of limitation and prescription will ensure that parties that have recourse to mediation will not be prevented from going to court as a result of the time spent on mediation. The Directive thus preserves the parties’ access to justice should mediation not succeed.

Following today’s adoption of the Directive, Member States will be given 36 months to convert the new rules into national law


Read more here;


European Parliament formally approved the Council’s common position on the new Mediation Directive - Get more documents

Thursday, April 24

KeepTube

I thought this may be useful to those mediation trainers who like to use YouTube videos on mediation in a training session, but who often find themselves without a broadband connection in the training room.

Well, now
KeepTube allows you to download a YouTube video and store it on your hard drive or memory stick for use whenever you want - without having to be connected to the Internet.


Simple eh?

Wednesday, April 23


Florida's "#1 Website" on ADR and a blog that hedges its bets with two titles, one misspelled, may be of interest to those that see arbitration and mediation as being in competition.

Readers of this blog that play for both teams should read National Law Journal Article Oversells Gloom and Legislation on Arbitration that begins: " Is it just us or are we sensing a tide of legal-journalism pieces prophecizing (sic) the end to arbitration?... "

Interested in mediation around the globe?

Here's the latest material uploaded to Mediation World

USA - Alternative Dispute Resolution Practitioners' Guide Thursday, 13th March 2008
Philippines - Moving on with Court-Annexed Mediation on Wheels Monday, 10th March 2008
Italy - Special Rules on Mediation in Law no. 192 of 1998 Monday, 10th March 2008
Nepal - Mediation solves cases pending long years Sunday, 24th February 2008
Malaysia - The Role of Lawyers in Mediation: What the Future Holds Thursday, 21st February 2008
UK - Civil Justice Review in Scotland Tuesday, 29th January 2008
South Africa - African Initiative for Mediation Quarterly Newsletter - December Saturday, 26th January 2008
UK - Nigel Witham Ltd v Robert Smith and Jacqueline Isaacs (No. 2) [2008] EWHC 12 (TCC) Saturday, 26th January 2008
UK - Costs penalties for delaying mediation Saturday, 26th January 2008
Belarus - Commercial law and adjustment of disputes through mediation Thursday, 29th November 2007
Russia - Bringing Mediation to Russia - Walking before you run Thursday, 22nd November 2007
Slovenia - Latest Mediation Statistics from Ljubljana District Court Monday, 15th October 2007
Switzerland - News on the Swiss Rules of Commercial Mediation of the Swiss Chamber of Commerce and Industry Thursday, 27th September
New Zealand - Guidance for ADR processes in New Zealand legislation Thursday, 16th August 2007

Tuesday, April 22

John Lassey - where have you been?!

A new bright star has appeared on the horizon announced yesterday, as is appropriate, by The World Directory of ADR Blogs.

John Lassey's Mediation Stuff is full of promise and scratches an itch in the mediation blogosphere by focusing on 'the resolution of civil litigation cases – those matters where the primary motivation for the participants is money'.

John is a mediator of 15 years and a gnarly old trial attorney with 30 years in the salt mines of civil litigation under his belt. You can find him at the New Hampshire law firm of Wadleigh, Starr & Peters.

In addition to the handful of interesting posts John has written - like Ask Not for Whom the Bell Curve Tolls . . . looking at ways way liability insurance carriers approach settlement of personal injury cases - take a look at some of his articles;

1. Dealing with Insurance Company Claims Representatives (06)
2. Of Potted Plants and Personal Injury:a Contrarian View of Mediation (07)
3. Effective Negotiation and Settlement Techniques (08)

Want to join an international listserve of arbitrators, mediators and peacemakers?

Los Angeles mediator Lee Jay Berman and friends on the International Subcommittee of the State Bar of California's ADR Committee have started an email list and want you to join.

They describe it as,

'... a worldwide gathering of all who call themselves mediators, arbitrators and/or peacemakers, and who do this work, in any forum.

Please join us, for dialogue, information, networking (both professional and social), and camaraderie. This group is intended to serve as an international listserve, allowing all of us who do this work to share information, discuss policy, ask questions, ask for help, seek out training and conferences, and share news and discussion.

Originally conceived of by the International Subcommittee of the State Bar of California's Standing Committee on Alternative Dispute Resolution, this group does not have any affiliations with any single organization, including the State Bar of California.

All mediators, arbitrators and peacemakers are welcome to join the conversation.'



Any club that will accept me as a member...

Monday, April 21

Michael Leathes of the International Mediation Institute #2

Michael Leathes spoke in Wellington today (see my Friday post).

Here is his PowerPoint presentation that sets out the main points of IMI's plans for a global mediator certification;


IMI-April 2008 - Get more documents

And here is an actual completed feedback form for a UK mediator that goes to make up a mediator's 'feedback digest' - an integral part of the certification process;



IMI Feedback Form - Get more documents

Videos of Dispute Systems Design at Harvard

Last month I reported on live blogging action from the March Dispute Systems Design Symposium at Harvard.

Well, now those nice folks at Harvard have made it so you can watch the highlights. It's just like being there and they are great quality clips;

Introduction to the theory and promise of dispute systems design by Professor Robert Bordone
>Panel 1: Dealing with the Inevitable: DSD in the Institutional Context
>Panel 2: Dispute System Design on a Global Scale
>Panel 3: DSD in Times of Crisis
>Panel 4: A Constitutional Issue: DSD at the Birth of a Nation

Friday, April 18

Michael Leathes of the International Mediation Institute

Michael Leathes of the International Mediation Institute in The Hague is here in New Zealand.

He's on holiday but the Wellington mediation mafia have convinced him that it would be in the interests of the tyres on his rental if he allowed us to put on a breakfast for him as he passes through our fair city next Monday.

The Institute was created last year by three leading non-profit dispute resolution bodies: the Netherlands Mediation Institute, Singapore Mediation Centre and the American Arbitration Association.

I have posted on the IMI
before and I suspect, love or hate what they are doing - you are going to hear a lot more about IMI in the next few years.

IMI's drive for certification is generating some heat in the mediation world because, for the first time, an initiative to set global competency standards for mediators is gaining real traction. Make no mistake, future mediation consumers, especially corporates, will use the IMI standard to determine mediator competency and be pivotal in any decision to hire.

And it's this that is proving to be controversial.

Some, like leading UK mediator Tony Willis - who I respect enormously (do you know that Tony was involved in acting 'for the money' in the 1979 Iran hostage drama that lasted 444 days and it was this that set him on a mediation path) - say the IMI proposals are clunky, bureaucratic and costly and they are of the one-size-fits-all variety, making no effort to reflect different jurisdictions. Tony has labelled aspects of the venture, ‘impossibly cumbersome’ and concluded ‘it will be damaging to the profession.’

Perhaps one of the most serious charges against the scheme is that these are not standards being set by mediators - but by providers such as the AAA and they will eventually create a barrier to entry for those yet to enter our field and establish themselves. This troubles me.

After a period of consultation last year draft standards have been developed and IMI is now looking for your comments here.

An Independent Standards Commission comprising '30 international thought leaders in the dispute resolution field' has now been convened to finalize the standards after reviewing all comments.

I hope to bring you some video or audio of Michael Leathes' presentation.

[disclosure - I was recently asked to join IMI's Independent Commission and have accepted deciding that I am in a better position to influence the shape of the IMI standards from inside the tent than from with out].

Thursday, April 17

What It Takes To Be A Great Mediation Lawyer

One of the worst looks for a mediation counsel is when the capacity for independent thought is lost. I see it only occasionally.

This could be because the client is a bully or counsel is working from a position of greed or lack of experience.

My own view is that when it does happen, it's usually because the lawyer is lazy and has failed to manage the client's expectations as the case has matured from filing to mediation.

Occasionally, it's because they don't want to lose the business, but I think that's the exception.

Anyway, doesn't really matter why, it always ends badly.

Much of personal injury lawyer John Day's advice in his 12 part think piece on What it takes to be a great trial lawyer is relevant here, especially these sections;

1. Great trial lawyers don’t cheat
2. They have the ability and willingness to undertake (and share with the client) a cost-benefit analysis throughout the litigation

3.
They can pull the trigger
4.
They are willing to be themselves
5. They have the courage to tell the client the truth

See also Greedy lawyers blamed for lack of mediation